Job Description

Job Title

The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. We are currently hiring for 8 locations throughout Brooklyn and Manhattan.

The Center Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and by operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products and services, finding the best-value options, and exhibiting confidence by knowing best practices related to the industry.

The Center Sales Associate Position pays a starting rate of $17 per hour. Those who obtain their NOTARY LICENSE are offered a salary of $45,000 a year.

We are currently hiring only for full time. The average work week is 37.5 hours. The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and maintains a professional appearance. They must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Benefits

• Excellent Growth/Promotion Opportunities
• Flexible Hours
• Paid Training
• Sick Pay
• Commuter Benefits
• Uniforms Provided

Qualifications

• Weekend availability required
• Full time position of 37.5 hours per week
• Willing to take exam for Notary Public, or is currently a Notary Public
• College degree required
• Retail/customer service experience
• Strong verbal and written communication skills, including spelling and math
• Excellent and effective salesperson
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone etiquette
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties such as operating copiers, fax machines, binding equipment, and laminating machines.

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